Frequently Asked Questions (FAQ)

How do I Join the workouts?

Click on "Access Virtual Workouts". Here, you will be directed to sign in. Create your profile and you will see the link to "access the workouts". This will also give you access to the chat were you will find updates.

You will need to download zoom.

"I'm receiving an error message and can't get into zoom"...What do I do?

Clear all your cookies and caches in your browser settings.

Do I need any workout equipment?

Everything can be modified without equipment. I recommend starting with a lighter weight(5-10lbs) and a heavier weight.(15-20lbs).

We have kettlebells, waist trainers, ankle weights, ab rollers, etc. Challenges will be held so that you can win equipment to enhance your home workout 

How large of a space do you recommend?

You don't need much space. Maybe a 6x6 area if I had to put a size on it. 

Are the payments reoccurring?

Yes.

How do you unsubscribe?

You can unsubscribe by emailing Shantel.Boss@gmail.com. It must be a written cancellation. There will be a cancellation fee of $15 applied. (Eff. Jan 2023)

Can I get a refund if I forget to cancel?

No. There are no refunds out of negligence. Please keep in mind there is a $15 cancellation fee (eff. Jan 2023)

Where can I leave reviews?

Virtual Workouts --> Fit Fam and leave a review under the coaches photo. Please include coaches name.

What kind of workouts do we do?

Hiit, Calisthenic, Strength, cardio. As the platform gains coaches, we will have step classes, zumba, yoga, stretching, etc. Stay tuned.